Once you make a deposit or a payment, this will be a non-refundable transaction. If you and your partner cannot make the trip, and another couple wants to take your place, please email us at couplesxscape@gmail.com so this can be arranged. Once the deposit is made, you have until March 1st, 2026, to pay the remaining £200. Late payments will incur late payment fees. If Couples Xscape cancels this event, a full refund will be given. However, if it is caused by a natural disaster (i.e., war strikes, no entry to Turkey, or any unforeseen circumstances out of our control), a partial refund will be given.
Once you collect your wristband, and we securely put it on you, it's your responsibility to ensure that you look after it and wear your wristband at all times during Couples Xscape. There will be a charge of £100 to replace broken or lost wristbands. Guests who do not have wristbands will be refused free entry to venues and will not be issued a refund.
All couples must be 30+ identification will be needed in order to collect your wristband
Couples Xscape do not accept responsibility for your property if it's lost misplaced, taken or damaged .
We will be filming taking photos and videos for content and advertising promotional content if you do not want to be a part of that please try and keep away from our video camera man
We aim to keep all guests as safe as possible but if you injure yourself we will not be accepting responsibility for any injury you course
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